Who conducts the exit interview?

• A. The general membership
• B. The alumni association
• C. The executive board
• D. An external reviewer

Answer: (C)

Exit interviews are about gathering honest feedback from members who are leaving so the organization can improve its operations and member experience. The executive board is the group responsible for governance, policy, and the overall health of the chapter, so they’re best positioned to conduct these interviews. They can ensure the process is consistent, confidential, and that the feedback leads to concrete changes. The general membership doesn’t have the authority to oversee this kind of internal process or act on feedback in a coordinated way. The alumni association focuses on relationships with former members and external outreach, not on current member experience, so they wouldn’t be the right body to handle an internal exit interview. An external reviewer, while useful for independent assessment, isn’t the usual channel for managing and acting on exit feedback within the organization.